Prices

With the opening of this online shop, any catalogue, price list or promotional offer loses its validity.  La Flordel Pirineo, S.L. keeps the right to modify the prices. The order’s total amount must be paid in EURO (€). The prices of the items showed in www.laflordelpirineo.com include value added-tax (VAT) that is of 7%, but they do not include postage and packing (see specific section) that will be showed below. No minimum value required.

 Method of payment

La Flordel Pirineo, S.L., considering their customers convenience, offers the chance to choose between three different methods:

a) Bank transfer: either as a direct income or through a transfer from your own bank to:

Banc Sabadell Atlántico 

Beneficiary:La Flordel Pirineo, S.L.

Count Number.: 0081 0049 56 0001081018

BIC/SWIFT: BSABESBB

IBAN: ES29 0081 0049 5600 0108 1018

* In order to identify the payment and the respective order and so to avoid confusion, it is essential to note the order number with your transfer. Once the order is confirmed, you have 7 days to make the income or transfer; after this time is reached,La Flordel Pirineo, S.L. will cancel the order.

b) Credit card: as this method of payment is chosen, the customer is redirected to the secure payment platform of our bank, in order to provide the required information. The credit card data will not be registered in any data base, they go directly to the bank’s POS (Point Of Sale Terminal), thanks to the encryption protocol SSL (Secure Socket Layer). In the same way, in any momentLa Flor del Pirineo, S.L., will receive your credit card data, only your payment confirm.

c) Cash on delivery: the customer pays the order’s total amount at the moment of its receival, being the total amount charged with 3€.

 

Consignment conditions 

a) Consignments 

La Flordel Pirineo, S.L. keeps the right to send the orders using the appropriate means according to their own opinion, depending on the consignment characteristics.  

b) Postage and packing: 

       PeninsularSpain: included for a minimum 50€ purchase or 7,00€ are added.

      Balearic,CeutaandMelilla: included for a minimum 180€ purchase or 23,00€ are added.

      Canary Islands: delivered by Paquete Azul (Correos), prices according to Correos and customs duty will be paid by the customer.

      AndorraandPortugal: included for a minimum 100€ purchase or 15,00€ are added.

      Belgium,France,Holland,Luxemburg,Germany,Austria, Italy and United Kigdom: included for a minimum 300€ purchase or 35,00€ are added.

       All other destinations: as costs will be calculated depending on the destiny country and the order’s total weight, please contact us before.

       VAT is always included in all of these costs and will appear clearly noted in your invoice.

c) Delivery timing:

Rupture excepted, the order’s consignment will be immediately effectuated, once the payment is confirmed. The customer will have the item in approximately:

- between 24 and 48 hours in pensinsularSpain,Balearic,CeutaandMelilla

- between 5 and 7 days inCanary Islands

- between 48 and 72 hours inAndorra,Portugal,Belgium,France,Holland,Luxemburg,Germany,Austria, Italy andUnited Kingdom

Contact us for all other destinations

La Flordel Pirineo, S.L. will do their best to achieve this timing, although this statement does not  mean a commitment, since it’s a third parties’ service and the non-fulfilment is not a direct responsibility ofLa Flordel Pirineo, S.L.,  so under no circumstances this will involve a cancellation or any kind of compensation.

Guaranties

Our products offer the guaranty established by Spanish Law 23/2003 of “Garantía en la Venta de Bienes de Consumo” and considering the note “About Medical Herbs” of this Web.

If you detect any defect * in your order during the seven (7) days after the delivery, we will replace it and we will pay the postage and packing derivated of such replacement. No later returns will be accepted. Furthermore, we ask to refuse any item which has no complete packing; please take it back to the courier.

* As they are natural products they can vary because of external causes (temperature changes, humidity, etc.).

Returns

The products commercialized in the web page www.laflordelpirineo.com grant return right in seven (7) days next to consignment, providing that they are in perfect shape and that they would be returned in their original package; passed this time and not following these conditions, we can not allow returns.

If the customer is not totally satisfied or has changed his opinion with regard to the product within seven (7) days next to the consignment, he can request the product return, prior notification toLa Flordel Pirineo, S.L.; the product should be returned to the company’s premises with delivery costs paid, in his origin package, complete and undamaged.

If the product has been opened and the customer would find a fabric defect or a mistake of preparation (and only in such cases)La Flordel Pirineo, S.L. will authorize throught an email the return free of delivery charges, but with a copy of this authorisation. Once received the item on site and reviewed by our personnel, a refund will be done, deduct of a next purchase (otherwise, the payment will be transferred into an account)

Selling ban.

The commercialization of products from this web page is exclusive to personal use and the resale leaving thus prohibited since it exists a established distribution channel. Failure to this point is not only an offense to the brand image, but also legitimizes us to demand the civil and/or penal re 

Personal database.

To deal correctly with your order some personal data* must be given, such as surname, name, address, postcode and telephone. Furthermore, we ask you your email to send you a purchase confirm or, in the next 7 days, a notification of rupture.

* For further information, please read carefully the section named LEGAL ADVICE.